Frequently Asked Questions

Limited Edition Prints: Frequently asked questions

What is the shipping cost and delivery time?

Shipping costs and delivery times vary based on your location and the size of the artwork. Most orders require 6 business days for production and 3–4 business days for delivery. Please allow additional time for international orders. Shipping rates are calculated at checkout based on the print lab, shipping address, and total package weight.

Is the artwork framed and ready to hang?

Yes. All black and white architectural photographs arrive professionally framed and ready to hang, providing a complete and polished piece for your space.

What materials are used for the frame and print?

Each frame is crafted from high-quality wood. All prints are produced on archival fine art paper using museum-grade inks for exceptional longevity and detail.

Are these prints part of a limited edition series?

Yes. Each work belongs to a curated limited edition series, produced in small quantities to maintain exclusivity and value for collectors.

Do your prints come with a certificate of authenticity?

Yes. Every limited edition artwork includes a signed certificate of authenticity verifying its originality and edition number.

How is my framed artwork packaged for delivery?

We partner with trusted fine art print labs that carefully wrap and package each piece using protective materials to ensure safe delivery.

Are there any additional fees for international shipping?

International shipping fees vary by destination and will be calculated at checkout. Additional customs or import duties may apply and are the responsibility of the buyer.

What is your return policy?

Please refer to our Shipping & Returns page for complete return and refund details.

How do I care for my framed photograph?

Keep your artwork out of direct sunlight and away from high-humidity areas. Use a soft, dry cloth to clean the glass. Avoid using cleaners or sprays.

For framed fine art prints, limited editions, and collector inquiries

Digital Art Downloads: Frequently asked questions

What comes with my digital art download?

Your purchase includes 1–5 high-resolution JPEG files in a zipped folder, offered in various sizes. These files are designed for flexible printing options to suit different frames and spaces.

How do I access my digital download after purchase?

After completing your order, you’ll receive a download link via email.

Can I print the artwork professionally?

Yes! You can upload the files to an online printing service or take them to a local print shop for high-quality results. This is recommended for larger sizes or specialty papers. You can also print at home if your printer supports high-resolution output. Please see our exclusive user-guide included with your download.

How do I print the artwork at home?

Use a high-quality inkjet or laser printer with photo paper or heavyweight cardstock. Set your printer to its highest quality setting and print a test page to ensure color accuracy and sharpness.

What types of paper should I use?

For best results, use archival quality paper or heavyweight photo paper. Matte, glossy, or luster finishes can all work—choose based on your style and display preferences.

For printable wall art files and instant downloads

Are there recommendations for framing the prints?

You can frame the artwork with or without a mat, depending on your aesthetic. Choose a style that complements your space. If the print will be exposed to direct sunlight, consider UV-protective glass.

What if I can’t open the ZIP file?

Most devices can unzip files automatically. If not, use free software like WinZip (Windows), 7-zip or The Unarchiver (Mac). Still having trouble? Just contact us for support and we'll help you access your files.

What if the colors look different when printed?

Colors may vary slightly depending on your screen and printer settings. For best results, print a small test section or consult with a professional printer.

Is there a limit to how many times I can print the artwork?

You may print your download as many times as you like for personal use. However, redistribution, resale, or commercial use of the files is strictly prohibited.

Can I use the artwork for commercial purposes?

No. All digital files are for personal use only. Commercial use, resale, redistribution, or modification for resale is not permitted.

Do you offer refunds or exchanges on digital downloads?

Due to the nature of digital products, all sales are final. However, if you encounter any issues with your download, please reach out — we're happy to help.